Privacy Policy

1. Introduction

MeloLingua ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you use the MeloLingua mobile application and website (the "Service") and tell you about your privacy rights and how the law protects you.

2. Data We Collect

We collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: First name, last name, username, or similar identifier.
• Contact Data: Email address.
• Biometric/Voice Data: Audio recordings of your voice when you use the speaking practice features. These constitute biometric data under certain laws and are processed strictly for the purpose of providing pronunciation feedback.
• Technical Data: Internet protocol (IP) address, login data, device type and version, time zone setting, operating system and platform.
• Usage Data: Information about how you use our app, including lessons completed, time spent, and performance statistics.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To register you as a new customer and manage your account.
• To provide and improve the pronunciation analysis service. Your voice recordings are processed by AI models to evaluate accuracy and are typically deleted or anonymized shortly after processing.
• To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
• To administer and protect our business and this Service (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).

4. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Voice data is retained only transiently for the duration of the analysis unless you explicitly opt-in to help us improve our models.

5. Third-Party Services

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Children's Privacy

Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us by email at [email protected].